About Zero Three Care
We are passionate about providing high quality care services to adults with a learning disability and complex needs.
Providing high quality care services to adults since 2003
Zero Three Care Homes LLP was launched at the end of 2003 with the first service opening it’s doors in November 2004.
We are passionate about providing high quality care services to adults with a learning disability and complex needs. In developing Zero Three Care services it has been important to bring together people who share a vision of what high quality services for people with a learning disability should look like and to employ compassionate, caring, trustworthy individuals, who see their role as much more than a job.
Senior Leadership Team
Our vision for Zero Three Care is to ensure that the people we support live the lives they choose whilst being supported by people who understand their needs and deliver support with kindness and compassion. Most of the senior team have worked in direct care delivery roles and collectively we use our experience to both focus on how we best support the people in our care and improve employee experience. As a team, we have developed into senior roles, and we remain focused on providing development opportunities for our staff.
Our Values
Kindness
We aim to treat all people within Zero Three Care with kindness – both the people we support and the people we employ. In a world full of challenges, we expect that all of our people remain kind and considerate to others and use this core value in every aspect of their day.
Innovation
All people at Zero Three Care are individuals and each person’s skills, beliefs, desires and culture will be respected. We will listen to our people and constantly strive to ensure that each person feels valued as a part of our team and promote a positive culture.
Honesty
We work as a team to operate a “Just Culture” with honesty and transparency. We will learn lessons and listen to our people, embedding a culture of openness and sharing.
Compassion
We train our team to deliver the highest quality care in safe environments. We will deliver support in a compassionate and empathetic manner. We will be a compassionate employer, ensuring that we look after our team and support all of the people within the business with an individualistic
approach.
Respect
All people at Zero Three Care are individuals and each persons skills, beliefs, desire and culture will be respected. We will listen to our people and constantly strive to ensure that each person feels valued as part of our team and promote a positive culture.
“I don’t know quite how to say THANK YOU but…. THANK YOU. You and your team do a great job and it is noticeable when we see our son. I can’t tell you how you have transformed our lives. And how grateful we are. Please pass on my thanks to Gary for our chat after the meeting I had with you this morning. It is really helpful for me to talk to the people ‘on the ground’ about how they feel about him and how they react to [his] individual behaviours and what he gets up to…It was great hearing first hand about his holiday and his experiences at Greenacre and his gardening project at Mirabeau.”
“[The home] provides the tranquility of the countryside as well as the opportunity to be within easy reach of the local amenities. I know he enjoys his walks, bicycle rides and the horse stables, as well as his new found hobby of fishing. We feel our son is loved and cared for.”
“Staff appear to address all his health needs when they arise, and are very aware of keeping him active and at a healthy weight.”
“I just wanted to let you know what a wonderful weekend we had, with the wedding on Saturday and a family gathering at our house on Sunday…We would like to say the staff did a superb job on the day of supporting him and we could not have asked for more…to have our three sons together looking so smart and happy was a very proud moment.”
“The support workers whom I have spoken to show a keen insight into the needs of their residents and helped me immensely with my task. The management are always welcoming and helpful and also have a deep insight into the behaviours of their service users.”
“All staff at Rascasse welcome us warmly. The Manager and Deputy Manager always find time to talk to us when we visit. The Manager even makes me tea or coffee!”
“I love working for this fantastic team. We support awesome service users who enrich our lives as much as we do theirs, and I feel so lucky to be able to work at such a great place.”
“Words cannot describe what it feels to me as his mum to know my boy is being looked after by people who ‘get’ him.”
“It was great to see everyone communicating with him and having a professional relationship. And the atmosphere in the home has also been very relaxing and welcoming…”
“We are very pleased, as parents of a child with special needs, to have found a home that cares for our son as we would in our own home.”